Experience

  1. Customer Service Representative

    Gamma, Ermelo, Netherlands
    • Responsible for renting out equipment and machinery to customers.
    • Received and processed PostNL packages for shipping and delivery.
    • Assisted customers with inquiries and provided excellent service.
    • Placed orders for inventory and managed stock levels.
    • Handled customer complaints effectively, ensuring resolution and satisfaction.

  2. Housekeeper

    Stichting Zorggroep Noordwest-Veluwe, Harderwijk, Netherlands
    • Cleaned and maintained public areas, restrooms, offices, and residents’ rooms.
    • Ensured high standards of cleanliness and hygiene throughout the facilities.
    • Assisted in creating a comfortable and welcoming environment for residents and visitors.
    • Collaborated with the housekeeping team to meet operational needs efficiently.

  3. Housekeeper

    Stichting Zorggroep Noordwest-Veluwe, Harderwijk, Netherlands
    • Cleaned and maintained public areas, restrooms, offices, and residents’ rooms.
    • Ensured high standards of cleanliness and hygiene throughout the facilities.
    • Assisted in creating a comfortable and welcoming environment for residents and visitors.
    • Collaborated with the housekeeping team to meet operational needs efficiently.

  4. Shoeby, Ermelo, Netherlands
    • Responsible for unpacking and displaying merchandise in the store.
    • Maintained cleanliness and organization throughout the store.
    • Picked and processed orders for shipment.
    • Handled the receipt and distribution of DHL packages.
    • Later transitioned to work at the cash register, providing customer service during transactions.

  5. Self-Employed, Putten, Netherlands
    • Provided housekeeping support and performed all necessary cleaning duties within households, including dusting, vacuuming,

  6. Stichting Zorggroep Noordwest-Veluwe, Harderwijk, Netherlands
    • Worked as an assistant to the hostess (Jasna Mehicic) during a social internship.
    • Performed tasks such as setting tables, serving and clearing meals, and washing dishes.
    • Ensured all activities adhered to hygiene measures established in response to COVID-19.

  7. Evangelische Hogeschool, Amersfoort, Netherlands

  8. Stichting Opwekking, Putten, Netherlands

Education

  1. TechNative

    lbalbalba
    Site

  2. Student I.P.P.L

    At International Public Policy and Leadership (IPPL) (previously International Public Management) students learn by doing and adopt an entrepreneurial, innovative way of thinking, seeking critical answers during their learning through some of the world’s most intractable issues. We believe strongly in this hands-on learning approach by emphasizing the learning of key professional products that will help students hone the skills needed to pursue a career that will make a real difference. In the first year, we focus on five professional areas: Advising, Advocacy, Evaluation, Organisation & Management, and Project-Based Working. Within these modules, you will cover subjects such as policy making, politics, law, economics, sociology, international relations, research, and data.
    Program Content

  3. Foundation Year

    Evangelical College, Amersfoort, Netherlands

    The Foundation Year is an interdisciplinary program designed to provide young people with a strong foundation in this ever-changing world. The curriculum covers key areas such as:

    • Theology

      • Exploring the Old and New Testament, hermeneutics, and Biblical interpretations as well as the practical application of that knowledge.
      • Philosophy
      • Engaging with ethics and worldview formation

    • Humanities

      • Studying human culture, society, and experience, focusing on understanding how people express themselves, interpret the world, and engage with life’s big questions.
      • Personal Development
      • Focusing on spiritual formation, and practical application of Christian principles, as well as leadership, social and academic skills. Such as presenting, writing, studying, networking, etc.

    • Community service

      • Focusing on meaning something to someone else and realizing there is more to life than you. This is done by spending 80+ hours on community service as well as spending 40+ hours experiencing and engaging with different world views.

  4. Higher General Secondary Education (HAVO)

    Christelijk College Groevenbeek, Ermelo, Netherlands

    Profile: Science and Health/Technology (NT/NG)
    The HAVO diploma with a double profile in Science and Technology (NT) and Science and Health (NG) emphasizes both natural sciences and health-related subjects. Key areas of focus include:

    • Mathematics B: Advanced mathematics covering algebra, calculus, and geometry.

    • Physics

      • In-depth study of mechanics, electricity, and thermodynamics.

    • Chemistry

      • Chemical reactions, organic chemistry, and laboratory techniques.

    • Biology

      • Human biology, genetics, ecology, and cellular biology.
    Read HAVO Profile Paper
Skills & Hobbies
Technical Skills
Debating
Writing
Hobbies
Piano
Swimming
Languages
100%
English
100%
Dutch (native)
60%
Portuguese